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LUNA Catering services s.r.o. with the registered office at Durďákova 336/29, Černá Pole, 613 00 Brno is the operator of the website penzion-luna.cz (from now referred to as “Website”)
Privacy data controller:
LUNA Catering services s.r.o.
Company ID 29351804
Registered office: Durďákova 336/29, Černá Pole, 613 00 Brno
E-mail: luna@penzion-luna.cz
What data will be processed?
The following personal data will be processed through the Website:
- full name
- phone number
- e-mail address
These websites may collect data about you, use cookies, include third-party tracking, and monitor your interaction with filled in content.
If the user adds a comment (if provided with that possibility), the metadata will be preserved for time not specified. Data is preserved for automatic recognition and approval of all following comments, instead of holding them in moderating lines.
Purposes and legal basis for data processing
Personal data are processed for the following purposes:
- Responding to questions sent via the contact form — based on the controller’s legitimate interest (Article 6, paragraph 1, (f) GDPR).
- Sending commercial communications (newsletter, offers) — based on the data subject’s consent (Article 6, paragraph 1(a) GDPR).
- Fulfilling legal obligations of the controller (e.g. invoicing, guest records) — under Article 6, paragraph 1 (c) GDPR and applicable legal regulations.
Personal data submitted via the contact form are stored for the time necessary to handle your inquiry, up to 12 months.
Data processed based on consent (e.g. for sending newsletters) are stored until consent is withdrawn.
Cookies
1. What are cookies?
Cookies are small text files stored on your device by websites you visit.
They allow the website to recognize your device, remember your preferences (e.g. language, login), and help us improve the functionality of our website and services.
2. What cookies we use?
The website www.penzion-luna.cz uses the following types of cookies:
| Category | Purpose | Provider (example) | Storage Duration |
| Necessary (technical) | Ensure proper functioning of the website; cannot be disabled. | Own website | Until the browser is closed |
| Statistical (analytical) | Help us understand how visitors use the website so we can improve it. | Google Analytics (GA4) | 2 years |
| Marketing | Enable display of relevant ads on other websites (remarketing). | Meta (Facebook), Google Ads | 3 months – 2 years |
| Preference (optional) | Remember your settings (e.g. language, region). | Own website | 1 year |
3. How you can control cookies
When you first visit, you will see a cookie consent banner, where you can choose which categories of cookies you wish to allow.
- You can change or withdraw your consent at any time by clicking on the “Change cookie settings” link in the website footer.
- If you refuse cookies, some parts of the website may be limited.
4. Third parties
Some cookies may be processed by third-party providers whose services we use for analytics and marketing, such as:
- Google Ireland Ltd. (Google Analytics, Google Ads)
- Meta Platforms Ireland Ltd. (Facebook Pixel)
These providers may combine information about your behavior on our website with other data you have provided to them or they have collected during your use of their services.
5. Legal basis
Processing of necessary cookies is essential for the operation of the website (Article 6, paragraph 1 (f) GDPR).
Processing analytical, preference, and marketing cookies takes place only based on your consent (Article 6, paragraph 1 (a) GDPR).
When using Google and Meta tools, personal data may be transferred to third countries (outside of EU) under the updated Standard Contractual Clauses (SCCs) approved by the European Commission.
Contact Form
By submitting the contact form on the website, you consent to the processing of the personal data you provide (first and last name, phone number, and e-mail address).
The processing of personal data is done by the website operator, and the data may be made available to processors who provide technical support and hosting services for the controller.
Who we share your data with
On our website, we use the following marketing tools:
- marketing tools “Google”(Tag Manager, Analytics, e.g.)
- marketing products of META company
Your Rights
Under data protection legislation, you have the right to:
- Ask about your personal data and their usage
- Request access to your personal data,
- Modificate and edit
- restrict data processing,
- Request erasure of your personal data
You may withdraw your consent to the processing of personal data at any time. Upon receipt of your withdrawal, we will stop processing your data unless there is another legal basis for further processing.
If you believe that your rights regarding the protection of personal data have been violated, you have the right to make a complaint with the Office for Personal Data Protection,
Pplk. Sochora 27, 170 00 Prague 7, Czech Republic
Website: www.uoou.cz
Last updated: 15 October 2025